A1) When you e-file your tax return, you receive an acknowledgment from income tax department in your Email. This acknowledgment is a 1-page PDF file called ITR-V (ITR Verification). If you e-file your tax return without digital signatures, then you have to post (normal post or speed post only, courier is not accepted) this one-page signed e-filing acknowledgment (ITR-V) to the income tax department's PO Box address: "Income Tax Department - CPC, Post Box No - 1, Electronic City Post Office, Bangalore - 560100, Karnataka, India." without fail.
Please note that as per CBDT Circular No. 3/2009 (Dated May 21, 2009), no Form ITR-V shall be received in any other office of the Income-tax Department or in any other manner.
If you e-file your income tax return along with your digital signature, then you are not required to post signed ITR-V.
A2) You will receive an email in below format (the text can vary slightly):
From: firstname.lastname@example.org Subject: Confirmation message for Successful Efiling Return IT Acknowledgement - ITR-V Ack No: nnnnnnnnnnnnnn for PAN XXXXXNNNNX Text: Dear XXXXXNNNNX, Thank you for Filing Return with the Electronic Filing of Income Tax Returns Website. Please find your upload details (and other details) below.
Please find attached the IT Acknowledgement - ITR-V form for PAN no XXXXXNNNNX and Acknowledge Number nnnnnnnnnnnnnn for the year 2009. Please furnish the Form ITR-V to the Income-tax Department by mailing it to "Income Tax Department - CPC, Post Box No - 1, Electronic City Post Office, Bangalore - 560100, Karnataka" within one hundred and twenty days after the date of transmitting the data electronically. Form ITR-V shall not be received in any other office of the Income-tax Department or in any other manner. The receipt of this ITR-V at ITD-CPC will be sent to you at this e-mail address.
A3) Please note that the PDF document is password protected to ensure it is accessed by the appropriate user. The password is a combination of the PAN number (lowercase alphabet) and the date of birth in the format ddmmyyyy.
For example, if the PAN number is AAAAP2222A and the date of birth is 10-Jan-2008, then the password will be aaaap2222a10012008
In case you are unable to open the document, please contact E-filing Income Tax Administrator at email@example.com providing the document along with pan number and assessment year.
A4) a. The signed ITR-V form should be mailed to the income tax PO Box within one hundred and twenty days of e-filing tax returns, so that the date of e-filing is deemed to be the date of furnishing the IT return.
b. In case Form ITR-V is furnished after one hundred and twenty days (or not furnished), it will be deemed that the income tax return has never been filed. You have to e-file your IT return again, followed by mailing signed ITR-V within 120 days.
A6) Please take the following actions: a. Contact Efiling Income Tax Administrator at firstname.lastname@example.org. You can also call Income Tax Department at 080-43456700 between 9:30 AM to 6 PM between Monday to Friday for ITR V receipt status.
b. Login to https://incometaxindiaefiling.gov.in/portal/index.do Please check "My Account" -> "E-filing Process Status" for status of receipt of ITR-V at CPC, Bangalore.
c. If it has been more than 3 weeks since you posted your signed ITR-V, please post another copy immediately to Income Tax Department. Or, you can courier it to Tax Spanner Bangalore office and we will post it to the CPC.